Teo by XIRING smartcard reader - Customer service

Guarantee

Our products are guaranteed for one year against any malfunction with standard use. In case of problems, please contact us via the contact form. After the product is returned to our offices, in case of proven failure, we will provide a standard replacement for the product.

7-day return

We offer a 7-day return policy. In case you change your mind, we will take the ordered product(s) back if you submit your return request to us within the 7 days following delivery. The product(s) must be returned at your expense (packaging and delivery conditions equivalent those of the first delivery). After verification of the returned product(s), we will reimburse you for the product(s).

In order to avail yourself of this return policy, please contact the customer-service department and we will provide instructions.

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Product highlights :

  • High-performance
  • Ergonomics
  • Compliant with Microsoft Windows OS, MacOS and Linux
  • Customizable